Order fulfillment is the process that takes place from receipt of a customer order through to delivery. The order information is routed to the Autofulfil warehouse or via our WMS. A pick sheet is then generated with a unique ID. Each product matching the order pick sheet is then located and confirmed using our Data collection scanners and placed in a tote. A completed tote is then queued for Verification.
The Verification process involves a second operative who scans each product and corresponding order and product bar code(s) to validate that the pick is correct.
Once verified orders are packed, labelled awaiting shipping. The preferred carrier is chosen and when the driver collects orders at the end of the day an automated email is sent to your customer with tracking code. Special requirements or instructions such as promotion inserts, gift wrapping or branded packing take place at the packing station.
The Autofulfil Warehouse Management Software and validation process ensures a very high degree of accuracy so that the correct products arrive with your customers, on time every time.